Holden Karnofsky explains why, even though GiveWell is capacity-constrained, and needs to hire more people, they cannot easily and quicky scale capacity up. Some of his points: (1) employees need to be trained, evaluated and managed, (2) Predicting employee fit is difficult, (3) Hiring involves long-term decisions, and poor predictions can be costly, (4) GiveWell's experience has moved them toward a view of hiring that involves training people to have the same understanding of the work as the existing GiveWell staff do, rather than hiring to have people to do assigned work.
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